Frequently Asked Questions

Everything you need to know about our sustainable beauty essentials.

Are your beauty products cruelty-free and vegan?

Yes, all Ethique products are 100% vegan and certified cruelty-free. We never test on animals and ensure all our ingredients are ethically sourced.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it within 30 days for a full refund or exchange, provided the product is at least 50% full.

Are your packaging materials eco-friendly?

Absolutely. We use 100% plastic-free, compostable, and recyclable packaging to minimize our environmental footprint.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

How should I store my solid beauty bars?

To ensure your bars last as long as possible, keep them in a well-drained soap dish or a dry area away from direct water spray between uses.